So You Want to Be a 911 Dispatcher

Working as a 911 dispatcher is a rewarding career that allows you to make a real difference in your community. However, it is also a demanding job that requires a high level of skill and dedication. If you are interested in a career as a 911 dispatcher, it is important to do your research and understand what the job entails.

So You Want to Be a 911 Dispatcher...: What to Expect and How to Prepare

by Valerie Allen

4.1 out of 5

Language	:	English
File size	:	494 KB
Text-to-Speech	:	Enabled
Screen Reader	:	Supported
Enhanced typesetting	:	Enabled
Word Wise	:	Enabled
Print length	:	19 pages
Lending	:	Enabled

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Job Requirements

To be eligible to become a 911 dispatcher, you must typically meet the following requirements:

• Be at least 18 years old
• Have a high school diploma or GED
• Be able to pass a background check
• Have good communication and interpersonal skills
• Be able to work under pressure
• Be able to make quick decisions
• Be able to work as part of a team

Training and Certification

Once you have met the eligibility requirements, you will need to complete a training program to become a 911 dispatcher. Training programs typically last for several months and cover a variety of topics, including:

• Emergency response procedures
• Crisis management
• First aid and CPR
• Computer-aided dispatch (CAD) systems
• Communications skills

After completing your training program, you will need to pass a certification exam. Certification is required to work as a 911 dispatcher in most states.

Job Duties

As a 911 dispatcher, you will be responsible for answering emergency calls and dispatching emergency responders. You will also be responsible for providing information to callers and providing emotional support. Some of the specific duties that you may perform as a 911 dispatcher include:

• Answering 911 calls
• Dispatching police, fire, and EMS responders
• Providing information to callers
• Providing emotional support to callers
• Maintaining records of calls
• Testifying in court

Work Environment

911 dispatchers typically work in a central dispatch center. The work environment is often fast-paced and stressful. Dispatchers must be able to work under pressure and make quick decisions. They must also be able to remain calm and composed in emergency situations.

Career Outlook

The job outlook for 911 dispatchers is expected to be good over the next few years. The increasing use of 911 services is expected to lead to a higher demand for dispatchers. In addition, many dispatchers are reaching retirement age, which will create additional job openings.

Salary

The salary for 911 dispatchers varies depending on experience, location, and employer. However, the median salary for 911 dispatchers is around $45,000 per year.

Working as a 911 dispatcher is a rewarding career that allows you to make a real difference in your community. However, it is also a demanding job that requires a high level of skill and dedication. If you are interested in a career as a 911 dispatcher, it is important to do your research and understand what the job entails. With the right training and experience, you can become a successful 911 dispatcher and make a valuable contribution to your community.

Learn More

If you are interested in learning more about a career as a 911 dispatcher, you can visit the following websites:

• National Emergency Number Association
• Association of Public-Safety Communications Officials
• International Association of Chiefs of Police

So You Want to Be a 911 Dispatcher...: What to Expect and How to Prepare

by Valerie Allen

4.1 out of 5

Language	:	English
File size	:	494 KB
Text-to-Speech	:	Enabled
Screen Reader	:	Supported
Enhanced typesetting	:	Enabled
Word Wise	:	Enabled
Print length	:	19 pages
Lending	:	Enabled

FREE